IT consultancy · Companies and professionals
Besides building websites and apps, we offer the experience we have gained since 2015 to help companies and professionals make the right technical choices: audits of websites and online stores, advice before a new project, AI assistants for your customers and a technical contact for businesses without an IT department.
For companies and professionals in Italy and abroad: we work remotely, by email and WhatsApp, with shared documents.
Why KVA
Choosing a platform, comparing two quotes or working out why a website is not performing means seeing the whole picture: design, development, servers and search engines. In our studio these skills have worked side by side since 2015, on more than 50 projects for clients in six countries.
We also work on websites built years ago or by other developers: server versions to bring up to date, plugins that are no longer maintained and need replacing, errors to track down in the logs. And we build and run products of our own, platforms and apps that are our testing ground for technologies and processes.
Our job is to give you clear, written advice in plain language, even when the best option does not involve us: if you then hire another developer, the advice still stands. If you would rather we did the work, we start from what we have already analysed together.
When it helps
“We've got three very different quotes for our new website. Which one should we go for?”
We compare them line by line: what each one includes, what is missing, what it will cost after the first year and who keeps the domain and the logins. The choice stays yours.
“WooCommerce or Shopify for our online shop? And what will it really cost us each year?”
There is no answer that suits everyone: it depends on your catalogue, your integrations and who will run the store. We weigh up both options for your case and set out the recurring costs of each, from subscriptions and extensions to fees and maintenance.
“Do we need an app, or is the website enough? Custom software or something off the shelf?”
We start from who will use it and what it has to do: we write down the requirements and tell you whether the website is enough, whether you need a custom app or web app, or whether ready-made software will do.
“We're rebuilding our website. How do we keep our Google rankings?”
We prepare a migration plan: the pages that bring in visits today, the new addresses, redirects and checks after launch. It lowers the risk of losing rankings, which nobody can guarantee.
“Our website's slow and we're not getting any enquiries.”
We start with a technical audit of speed, technical SEO, forms and contact paths, and give you a plan of fixes in order of priority.
“Our site's been hacked and we're getting spam.”
When a site has been hacked, we find out how the attackers got in, clean it up and secure it with updates, reviewed logins and backups.
“Our old web developer has vanished and we haven't got the logins for our domain or hosting.”
We work out who the domain and services are registered to and help you with the requests to recover access, including the authorisation code needed to transfer the domain; then, if you wish, we move the site to hosting with the domain in your name.
“We're paying too much for hosting, licences and subscriptions.”
We list what you pay for, what you actually use and where things overlap, then suggest alternatives with the pros and cons of each change.
“We haven't got an IT person. Who looks after our email, backups and suppliers?”
We can be your external technical contact for domains, email, hosting, backups and dealings with suppliers: when something goes wrong, you know who to write to.
“We'd like an assistant on our website that answers customers' questions.”
We work out which content it needs and set up an AI assistant trained on your business, drawing on the chatbot platform we build and run ourselves.
“Does our online shop have to be accessible by law?”
In Italy, Legislative Decree 82/2022, which transposes the European Accessibility Act, has applied to e-commerce since 28 June 2025, with an exemption for micro-enterprises that provide services. Our accessibility page covers the main points and how we work.
“We need to connect our online shop to our management software.”
We check what your store and your management software allow and design the link for orders, stock and customers, warehouse and CRM included.
Recognise your situation here? Tell us about it: we usually reply within one working day.
Services
You can ask for just one or combine them: the quote depends on the site and on what you need.
We analyse the speed and Core Web Vitals, security and technical SEO of your website or online store, check forms and checkout paths and deliver a written report with a plan of fixes in order of priority. You can carry out the plan with us, with your current developer or in-house.
Before you sign a quote, we help you define the requirements, choose the platform and technologies, assess quotes and suppliers and set a realistic budget; for an online store, the platform, integrations and yearly costs too. It still holds if another developer then builds it.
Virtual assistants and chatbots powered by artificial intelligence, which answer customers on your website and are trained on your company's pages, documents and FAQs. We bring direct experience from Get Simple Chat, the AI chatbot platform we build and run ourselves.
For small businesses without an IT department: ongoing support with technology, suppliers, hosting and security, from one point of contact who knows your setup, by email and WhatsApp.
We check whether your website or online store works for people who browse with a keyboard, a screen reader or magnification, and we fix the code. The legal framework and our method are on a dedicated page.
What we can include
Each consultancy project includes one or more of these items: we choose them together after the first conversation, based on what you need.
Method
You tell us about your situation by email or WhatsApp and send us what you already have: website address, quotes, contracts. We reply with a written quote.
We study your website, services and documents; where needed we measure speed, security and technical SEO, with automated tools and manual checks.
You receive a written report with priorities and alternatives, and we answer the questions it raises.
If you wish, we stay on: we carry out the work, deal with your suppliers or become your technical contact.
Pricing
All consultancy work is quoted individually, because the cost depends on the site and on what you need. After the first conversation we send you a written quote, with no obligation.
Prices exclude VAT and are set in the written quote before any work starts.
FAQ
The most common questions about IT consultancy: costs, what a consultant does, technical audits, choosing a supplier and remote work.
It depends on the site and on what you need, which is why all consultancy work is quoted individually. After the first conversation you receive a written quote with the items, what you will receive at the end and the timing; work only starts once you accept it.
They help you choose and use technology well without having to know it inside out. We focus on websites, online stores and online services: technical audits, choices before a project, comparing quotes and suppliers, AI assistants for your customers and a technical contact for businesses without an IT department, including on sites built by others. We work remotely, with no on-site visits.
Speed and Core Web Vitals, security (versions, plugins, logins, backups), technical SEO, forms and checkout paths, services and recurring costs. You receive a written report with a plan of fixes in order of priority; for ongoing work on rankings there is our SEO service.
Start by writing down the requirements, so the quotes can be compared line by line. Then ask who keeps the domain and the logins, what the site will cost in the following years, who updates it and how support works. We help you prepare the questions and read the answers; the choice stays yours.
Yes. We work fully remotely with clients in Italy and abroad: information goes back and forth by email and WhatsApp, documents through shared folders, and for technical checks the website address is usually enough, plus temporary access when needed.
No. The report and the plan are yours: you can give them to any developer or carry them out in-house. If you then choose us, we start from what we have already analysed together.
Consultancy gives you technical advice: we analyse, measure, compare and put in writing what to do and in what order. Development means we do the work: website, online store, web app or app. You can ask us for consultancy only, development only, or both.
We also work in
Milan · Turin · Genoa · Alessandria · Acqui Terme · Lugano · Monte Carlo
Services
Business websites · E-commerce · Web apps · Mobile apps · Desktop software · Redesign · Accessibility · SEO · Hosting & maintenance
Sectors
Trading & finance · Art galleries · Professional firms · Education · Real estate agencies · Restaurants · Hotels & B&Bs
Let's start
Tell us what you need to decide or what is not working, with your website address if you have one: we usually reply within one working day.
